8h45
Online
Smile and its key partners are launching Be All Industry, a series of online conferences with customer testimonials, for and by players in the industry, industrial equipment and manufacturing sectors.
The turning point in this digital revolution is now, and the industrial sector is leading the way!
Digital technology is transforming everything in its path: business models, processes, experiences, offerings and services, and is emerging as a powerful lever for acquisition, conversion and loyalty across all channels.
Be All is a chance to meet the people who are making this new revolution happen :)
Join the movement! And exchange ideas with your peers at fun networking sessions :)
We'll be featuring testimonials from :
Somfy: How can you use digital technology to significantly reduce telephone calls and process thousands of small installer orders more efficiently?
Somfy has two main types of customer: large retailers such as Leroy Merlin, who order large quantities a few times a year, and thousands of installers, who generate a large volume of small orders. The latter are indispensable beyond the turnover generated. They are both prescribers and generate indirect traffic in shops.
In addition, the products are technical and require a good knowledge of their characteristics and installation.
In this interview with Benoit Gachet, Somfy's e-commerce and digital manager, you will find out how the international e-commerce platform has become an essential tool for empowering customers and reducing the cost of processing orders and queries.
Renault, l'industriel 4.0: Using e-commerce as an essential lever to embrace the ongoing Renolution and accelerate the D2C strategy for customer acquisition and loyalty.
In just a few years, e-commerce at Renault has gone from being an initial initiative to a pillar of the group's strategy. An international, multi-brand, multi-activity group in an ultra-competitive and complex market, Renault has to rely on its invariants and the new data and digital technologies. This is an unprecedented insight into Renault's approach to building a large-scale digital foundation, and the major challenges facing its teams in transforming an industrial group into a full-fledged digital player. During this round table, we will also discuss the levers of success over the last 6 years and the major projects required for this transformation.
Sonepar: Rationalising the digital presence of B2B e-commerce and brand image, while preserving the unique identity of nearly 100 brands in 40 countries worldwide.
Sonepar is an independent family-owned group and the world leader in the distribution of electrical equipment, solutions and related services to professionals. Thanks to its dense network of more than 100 distribution banners operating in 40 countries, the Group is carrying out an ambitious transformation to become the world's leading distributor of electrical equipment, offering all its customers a fully digitised and synchronised omnichannel experience.
EQT Partners, or how do you support stakeholders in the industrial sector in their digital transformation when you are an investment fund?
EQT Partners, a major European investment fund, is committed to consolidating its portfolio of B2B companies by supporting the digital leaders of tomorrow. EQT is already supporting two of our customers, Azelis and Dunlop, in their digital projects. We will be lucky enough to have the unprecedented participation of the head of the EQT Digital division to explain to us in detail the mission of an investment fund in the transformation of these industrial companies, the support provided to their CEOs and the concrete implementation of their projects.