Our expertises

Digital eXperience

New standards in digital experiences that hit the spot are challenging companies and governments more than ever before. Where once users clamoured for shared, personalised narratives across the board, they now expect both public- and private-sector organisations to incorporate a sense of responsibility, too.

The key to shaping a successful digital experience lies in mastery, innovation and corporate responsibility. 

In today’s world, we believe it’s essential to work with our clients to create digital platforms that demonstrate a deft balance of design systems and advanced content management platforms for swift, ROI-focused deployment. Our approach bolsters your brand image while seamlessly aligning with your graphic charter. 

Heightened expectations around providing unique, omnichannel user experiences have prompted us to shake up and make over UX journeys and digital ecosystems, ensuring they offer native content and services specifically tailored to each individual interaction. Welcome to the age of DXP (Digital eXperience Platforms) and CDP (Customer Data Platforms). 

If you haven’t yet got your teams started on embracing a more responsible philosophy, it’s time to start brainstorming. Now more than ever before, corporate social responsibility and greater awareness from governments and local authorities are all part and parcel of the sustainable digital movement. Users expect eco-design, green IT, accessibility and digital inclusiveness all wrapped into one, with organisations forced to go a step further in incorporating digital trust, security and sovereignty. And this is where open-source solutions come in.

MACH, Composable, Headless and custom development: personalised services at your fingertips 

Smile’s technical expertise spans the board. We’re comfortable with content management tools, MACH/Composable and API-first solutions paired with JavaScript frameworks, and we get custom development working to fit your unique needs. Our flexibility and agility guarantee you custom-built solutions that mirror your specific goals.

Expertise_digital_experience

With over 20 years' experience, we continue to revolutionise the Digital eXperience by integrating new uses such as AI. Our pragmatic approach to UX and our understanding of the issues surrounding customer knowledge are transforming companies' digital presence, steering them towards a future that combines personalization and efficiency.

Vincent Maucoprs - Smile

Vincent Maucorps

Vincent Maucorps, Head of Digital eXperience Solutions

The key to shaping a successful digital experience lies in mastery, innovation and corporate responsibility. 

In today’s world, we believe it’s essential to work with our clients to create digital platforms that demonstrate a deft balance of design systems and advanced content management platforms for swift, ROI-focused deployment. Our approach bolsters your brand image while seamlessly aligning with your graphic charter. 

Heightened expectations around providing unique, omnichannel user experiences have prompted us to shake up and make over UX journeys and digital ecosystems, ensuring they offer native content and services specifically tailored to each individual interaction. Welcome to the age of DXP (Digital eXperience Platforms) and CDP (Customer Data Platforms). 

If you haven’t yet got your teams started on embracing a more responsible philosophy, it’s time to start brainstorming. Now more than ever before, corporate social responsibility and greater awareness from governments and local authorities are all part and parcel of the sustainable digital movement. Users expect eco-design, green IT, accessibility and digital inclusiveness all wrapped into one, with organisations forced to go a step further in incorporating digital trust, security and sovereignty. And this is where open-source solutions come in.

MACH, Composable, Headless and custom development: personalised services at your fingertips 

Smile’s technical expertise spans the board. We’re comfortable with content management tools, MACH/Composable and API-first solutions paired with JavaScript frameworks, and we get custom development working to fit your unique needs. Our flexibility and agility guarantee you custom-built solutions that mirror your specific goals.

25

years of XP

+250

happy clients

70%

of CAC40 trust us

Our Digital eXperience expertise

Success stories

Discover our realisations

Our realisations
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Delivering personalized digital customer experiences in a global business

  • E-commerce
  • E-commerce B2B

IS urbanization: a new scalable ERP to support Pellenc’s growth

  • Consulting
  • Business Apps

From supplier documentation to global EDM

  • Business Apps
  • EDM

A more appropriate business tool to reinvent customer relationships

  • Business Apps
  • CRM

Redesigning Camif’s E-commerce platform to support its strategic ambitions

  • E-commerce
  • Consulting