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AI Acculturation: how Idea has transformed its Executive Comitee thanks to Smile

  • Date de l’événement Dec. 23 2024
  • Temps de lecture min.

Many AI & Data project leaders struggle to gain their management's support. Dive into the AI & Data acculturation journey of Idea’s Executive Committee.

Successfully integrating artificial intelligence goes beyond adopting innovative tools. It requires a structured strategic approach, as demonstrated by the experience of Idea’s Executive Committee. By placing data quality at the heart of its process and fostering comprehensive organizational acculturation, Idea paves the way for a sustainable and effective adoption of AI.

 

Acculturate to anticipate

.Before launching specific projects, Idea’s Executive Committee chose to demystify AI through concrete demonstrations and interactive workshops. This acculturation phase sensitized leaders to the opportunities and challenges of AI while highlighting the importance of a data strategy aligned with organizational objectives.

 

Measurable and relevant use cases

Idea adopted a pragmatic approach by selecting use cases based on clear performance indicators. These projects, chosen for their measurable potential, also involved the early engagement of stakeholders. Particular attention was given to creating low-stakes experimental spaces, fostering learning and innovation without significant risks for Idea.

 

Data governance: an essential lever

  • A Strategic Data Catalog: Idea implemented a data catalog, a key tool for assessing data quality and identifying tailored use cases. Unlike standardized approaches often based on generic examples shared online, this personalized strategy met internal needs precisely.
  • Internal Expertise and External Collaboration: In parallel, Idea developed internal language models (LLM) to address specific needs while leveraging external experts to enhance technical skills. This collaboration ensured a balanced approach between autonomy and expertise.

 

A comprehensive organizational acculturation 

Idea’s ambition goes beyond isolated use cases: it seeks to foster an AI culture throughout the organization. Every department and employee is encouraged to understand and adopt AI principles, ensuring a fully integrated transformation.

The Executive Committee, at the forefront of this acculturation, served as a role model for the rest of the company. This top-down approach reinforced alignment between the data strategy and the implementation of AI tools, ensuring adoption that aligns with long-term objectives.

 

An Inspiring Model for Sustainable Innovation

By placing data strategy at its core, involving key stakeholders early, and committing to comprehensive organizational acculturation, Idea demonstrates that integrating AI in a sustainable and effective way is achievable.

This pragmatic and human-centered vision can inspire other organizations aiming to maximize AI benefits while minimizing adoption risks. A key takeaway? Succeeding with AI starts with understanding your own data and your people.

Find the full Idea case study on our website, and don’t hesitate to schedule a meeting with  Guillaume Lanthier, the head of our AI Factory.