Tech

Transforming Odoo with AI: my latest AI chatbot integration project

  • Date de l’événement May. 13 2025
  • Temps de lecture min.

AI integrated into Odoo with an innovative chatbot, providing instant and contextual responses thanks to RAG and real-time streaming.

In the ever-changing world of tech, integrating artificial intelligence into business tools is becoming a priority for innovation. To address this challenge, I designed an Odoo module integrating an advanced AI chatbot, combining RAG (Retrieval-Augmented Generation) technology and real-time streaming.

Training to take action

To lay a solid foundation, I followed the Udemy certification "LLM, LangChain, RAG, Agent: Create your AI-boosted apps!" . This training allowed me to master the basics of modern AI engineering, from the deployment of LLMs to their business contextualization via RAG agents and pipelines.

Technical achievements

A conversational AI assistant integrated into Odoo

This module offers an AI chatbot, a virtual assistant integrated into Odoo. It can interact with Odoo users through a conversational interface. The AI chatbot is advanced because it draws its responses from a pre-imported set of specific business data. Therefore, it's not just a generic AI: it knows the business.

 

RAG Technology

Thanks to the RAG pipeline, responses are generated not only by the language model, but also enriched with a set of contextual data specific to the organization (product sheets, HR documents, internal FAQs, etc.). This guarantees precise, reliable responses aligned with business realities.

 

AI Integration

The AI is based on Google Gemini 2.0, a next-generation LLM. Gemini is used as the primary model because it is free and easy to integrate via API.

 

Real-time streaming (SSE)

For a smooth user experience, I implemented a progressive response flow using Server-Sent Events (SSE). This allows responses to be displayed smoothly, without waiting for the entire processing to complete a real boost in responsiveness.

 

Native integration into Odoo

The project is based on a custom module “chatbotAi”. This exposes a REST API, uses Odoo controllers, and handles the entire request cycle from the UI to the AI backend.

Why integrate an AI chatbot into Odoo?

The objective is clear: to simplify and speed up the work of employees.
Thanks to this chatbot:

  • Users quickly access internal information without having to navigate through multiple menus or modules.
  • The tool is accessible to all profiles in the company, without any particular technical skills.
  • It can be connected to other technologies , expanding the use cases to environments other than Odoo.

What developments?

One of the future advances of this module is the interface with the Odoo database. The chatbot will be able to respond to specific requests, such as:

"How many products are currently in stock?"

This will be made possible by the dynamic generation of secure and contextualized SQL queries, allowing AI to provide encrypted responses in real time.

This project demonstrates how AI can be intelligently integrated into an ERP like Odoo, making it more interactive, intelligent, and accessible. With a chatbot that understands the business and responds accurately, teams become more efficient and responsive.

 

Discover the full potential of Odoo for your business

Contact us to discuss.

Nabila Anter

Nabila Anter

Ingénieur d'étude et développement Odoo