Liferay is a dynamic and versatile digital experience platform ideal for creating personalized digital experiences at scale. It offers a comprehensive solution for defining, standardizing and adapting unique online interactions, meeting the specific needs of each business. With its advanced content management, e-commerce and flexible architecture tools, Liferay facilitates the creation of tailor-made digital solutions, promoting effective communication and an enriched user experience.
Smile & Liferay
Since 2007, Smile has forged a strong relationship with Liferay, starting with the Voyages SNCF intranet project. Today, Smile has established itself as a key player in the implementation and customization of Liferay solutions. With deep expertise and a dedicated team, Smile is perfectly equipped to tackle the most complex challenges Liferay can address. This close collaboration between Smile and Liferay guarantees adapted and efficient solutions, meeting the specific needs of each client, with an emphasis on innovation, quality and user satisfaction.
Liferay Customer Portals: Excellence in Self-Service
Liferay excels at creating innovative customer portals, transforming the customer experience and increasing operational efficiency. A real-world example is using Liferay to personalize content to each customer, thereby increasing web traffic and customer inquiries. These portals facilitate customer autonomy, allowing them to resolve issues, access critical information, and complete transactions without manual intervention. This autonomy reduces costs for businesses while improving customer satisfaction, perfectly illustrating Liferay's impact on improving customer experience while optimizing business processes.