Our expertises

Business-specific applications

Smile creates and implements business applications and solutions tailored to your specific needs in order to modernize your information systems and internal processes.

A scalable, user-friendly and user-centred information system that meets business needs, incorporates agentic AI and ensures full digital autonomy for your organisation.

Your information system is at a standstill, weighed down by ageing applications that slow teams down, disconnected silos that fragment your business view, and recurring dependency on IT teams for every change. Your business units need tools tailored to their actual needs, with the capacity to adapt quickly without disrupting day-to-day operations.

At the same time, integrating agentic AI into your critical processes requires information system infrastructure that is consistent, modular and designed for automation. The rigid architectures of the past aren’t positioned to cope with future strategic challenges surrounding business agility, control of operational costs, increasing regulatory compliance, and digital sovereignty.

At Smile, we provide an end-to-end solution to these strategic challenges: gradually upgrading your information system whilst significantly reducing lead times through AI tools, equipping it to integrate agentic AI and ensuring operations remain stable and sustainable for the future.

The key priorities we address

  • Improving team performance and experience by rethinking processes and tools tailored to specific business needs.
  • Upgrading ageing critical systems without disrupting business operations, using AI to speed up and secure every stage of the migration.
  • Giving business units back control over their tools and processes by leveraging a secure, standardised and scalable technological framework provided by IT.
  • Building a coherent, transparent and autonomous information system designed to reduce complexity, facilitate each new business development and address strategic challenges.
  • Moving from an application-centric information system to an augmented information system capable of integrating and orchestrating autonomous processes via agentic AI to execute workflows faster and boost agility. 
  • Ensuring data flows smoothly between applications and third-party systems in a scalable and reliable manner.

Our key areas of expertise

Our three accelerators to help you tackle your key priorities

  • Agentic AI integrated into business processes transforms critical workflows into autonomous operations: HR, Finance, Supply Chain and Logistics become faster, more accurate and less labour-intensive with off-the-shelf, agentic AI-powered solutions and architectures. 
  • Digital autonomy through modular, sovereign and event-driven (EDA) information system architecture , built on a unified exposure protocol to help your organisation regain control over how it changes. 
  • Our Augmented Factory to speed up lead times, reduce migration risks and ensure business buy-in by drawing on our teams’ expertise in AI technologies and a multidisciplinary squad to intelligently refactor user-centred applications.