In a world where IT projects are becoming increasingly complex and strategic, rigorous project management is essential to ensure efficiency, transparency, and successful delivery. At Smile Suisse, we are committed to providing our clients with structured and high-performance support through proven methodologies and a team of qualified experts.
The importance of mastering project management in IT
With this in mind, we are proud to announce that five of our Engagement Managers are now HERMES certified. This recognition strengthens our ability to manage large-scale IT projects, particularly in the Swiss public and private sectors, where this methodology is a standard.
Our expertise in project management is based on three core pillars:
- Recognized methodologies tailored to the specific challenges of each client.
- A trained and certified team, ensuring structured and high-performance support.
- A commitment to quality and project success, ensuring transparency, efficiency, and risk management.
From left to right, our certified team members: Eric Lambelet, Senior Engagement Manager, Maxime Guerin, Head of Engagement, Lucie Lasfargue, Engagement Manager, Sabrina Haquin, Senior Engagement Manager, Lucas Behrend, Engagement Manager
HERMES: A key certification for successfully managing your projects
HERMES 2022 is the project management methodology recommended by the Swiss Confederation, especially for projects in the public sector and organizations requiring strict governance. This certification helps structure projects by defining:
- Clear phases and precise milestones for optimal tracking.
- Well-defined roles and responsibilities, facilitating collaboration among stakeholders.
- A modular approach that adapts to the specific needs of clients and modern IT constraints.
At Smile Suisse, we have chosen to certify our Engagement Managers to ensure that our clients benefit from project management that follows the best practices in Switzerland and aligns with their business requirements.
Sabrina Haquin, Senior Engagement Manager, shares us:
The HERMES methodology is characterized by a well-defined structure and rigorous management, enabling precise tracking of each project phase. It facilitates excellent coordination between teams and proactive risk management. While it requires some adaptation time, once mastered, it proves to be particularly effective for ambitious and complex projects.
Supporting our clients with HERMES
The HERMES certification enables us to strengthen our support in key sectors at Smile Suisse, including:
- The public sector (administrations, local authorities, transport, healthcare).
- Large enterprises and financial institutions, where rigorous and transparent management is essential.
- Complex IT integration projects, requiring a solid methodological framework and proven processes.
Through this approach, our clients benefit from reliable support and strict management, reducing risks and optimizing the success of their IT projects.
Eric Lambelet, Senior Engagement Manager:
The HERMES methodology provides a common language for all project stakeholders. This facilitates communication by ensuring that all parties share the same understanding of the documents and milestones that will be used throughout the project.
Continuous learning: a key to success at Smile Suisse
We believe that skill development is key to ensuring high-quality service for our clients. That's why we support our employees in enhancing their skills and obtaining recognized certifications.
The benefits of the HERMES certification for our team members include:
- Acquisition of advanced methodological skills in project management.
- New opportunities for growth and responsibilities within Smile Suisse and Smile Group.
- The ability to better structure, manage, and secure complex IT projects.
Preparation and certification: a process supported by Smile
- Internal training and practical application on client projects.
- Experience-sharing sessions between certified team members.
- Guidance from our project management experts.
Lucie Lasfargue, Engagement Manager, shares her experience:
The HERMES certification allowed me to understand and master a project methodology that offers a simple, structured, and effective approach. With Smile's support, I was able to prepare under optimal conditions, and I look forward to applying these best practices to our client projects.
Lucas Behrend, Engagement Manager, adds:
Thanks to Smile and this certification, I have strengthened my project management skills. HERMES has provided me with a clear structure and concrete tools to better frame and manage projects. This training has also helped me refine my risk management and improve communication with stakeholders, which is essential to ensuring the success of our clients' projects.
At Smile Suisse, we believe that skill development is essential to ensure high-performing projects that align with market practices. By investing in training and certifications, we strengthen our commitment to supporting our clients with expertise and dedication, while fostering an environment conducive to the professional growth of our team members.
